My University of the Pacific e-mail account is receiving a lot of spam. How can I stop it or at least reduce the amount?
Here are some options that you can take to help control the amount of SPAM that may be making its way into your e-mail box.
If you suspect that an item is being quarantined that you need to recover, it is important to check right away. The quarantine service will delete any email messages held in SPAM quarantine after 15 days.
If you would like to manage emails that are identified as SPAM you can do so by using the Quarantine website (https://quarantine.pacific.edu). You can login to the Quarantine manager after registering your email address to the site. For more information about registration and use of the Quarantine site please visit OITFAQ Article: Tell me about Pacific's SPAM filtering.
Forwarding to email@example.com or firstname.lastname@example.org:
It is important that you include full Internet headers when you report items. To do this, send the message as an attachment to a message together with the full original Internet headers. Submissions should be sent in individually, as this makes automated processing possible by SPAM analysts. Please do not forward multiple SPAM emails in a single message.
For the Microsoft (MS) Outlook Junk E-Mail Folder:
The Junk E-Mail Folder should show in the folder list in the left hand pane of the view window.
For more information about how your university workstation MS Outlook is configured for SPAM please see OITFAQ article: Is Junk Mail enabled on my installation of Microsoft (MS) Outlook?
For questions, please contact the CSC or your local Technical Support Provider (TSP).