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How do I configure my workstation for Staff/Faculty PacificNet_PRO Wireless Access?

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Please note: The instructions below are for staff/faculty using the PacificNet_PRO wireless when on the STK, SAC, and SF campus.

If you are on a workstation that is not MS Windows (Such as an Apple OS X) or you would like to configure your workstation manually, please see the instructions below:

For Apple Macintosh OS X 10.3 or higher:

You must have Mac OS X 10.3 (a.k.a. Panther) or higher OS as well as an Airport card installed and working before configuring for 802.1x wireless authentication. 

  1. Under the Airport menu at the top of the screen, select:
    • OS X 10.3 (Panther): Other 
    • OS X 10.4 (Tiger) or higher:  Join Other Network
  2. In the Network Name field type PacificNet_PRO
  3. From the Security drop-down menu select WPA2 Enterprise. (Username and Password fields will appear)
  4. Enter your PacificNet ID and password into the Username and Password fields.
  5. From the 802.1X drop-down menu select Automatic.
  6. Click Join
  7. If prompted with a window about 802.1X Certificate, click Continue. Note: If you run into any challenges with the wireless certificate, clear your workstation of any Pacific issued certificates. Please reference OITFAQ 967: Removing Preferred Network and Expired/Invalid Certificates in OS X Lion.

You should now be connected to the PacificNet_PRO wireless network.

For Windows 7:

You must have Windows 7 with latest updates (available at http://www.update.microsoft.com) as well as a wireless card installed and working before configuring your computer for 802.1x wireless authentication. It is also extremely important that you have the latest drivers installed for your network card.

  1. Open the Start menu
  2. Select the Control Panel -> Network and Internet -> Open Network and Sharing Center.
  3. Choose Add then select Manually create a network profile.
  4. Windows 7 will display a Manually connect to a wireless network dialog box.  Enter PacificNet_PRO for the Network Name. For the Security type choose WPA2-Enterprise.  For Encryptions type choose AES.  Select Next.
  5. Select Change connection settings, Windows 7 displays the PacificNet_PRO Wireless Network Properties dialog box.  
  6. Verify that there is a check mark next to Connect even if the network is not broadcasting.
  7. Click the Security tab and verify that Choose a network authentication method is Protected EAP (PEAP), check Cache user information for subsequent connection to this network.
  8. Select the Settings... option, uncheck the Validate sever certificate.  
  9. Under the Select Authentication Method check the Enable Fast Reconnect.  Choose Configure...
  10. Windows 7 will display an EAP MSCHAPv2 Properties dialog window, uncheck the Automatically use my Windows logon name and password (and domain if any)... box and click OK until you are back to the desktop.
  11. Click the bubble at the bottom of the screen that asks for credentials for PacificNet_PRO when it appears.
  12. Enter your PacificNet ID and password; authentication may take up to 30 seconds the first time authenticating.
  13. You will then see a Windows Security Alert stating that the credentials provided by the server could not be validated. This is because your computer requires your permission to add the Root CA (Certificate Authority) as a trusted anchor. Click the arrow next to Details to expand the detail information. 
    Windows Security Alert 

    Confirm that the Radius Server listed is paccppm.serv.pacific.edu or paccppm2.serv.pacific.edu and that the Root CA is AddTrust External CA Root. This will look similar to the image above, if so, click Connect.
  14. Once authentication is successful you are authenticated onto PacificNet_PRO and have network/Internet access.

For Windows Vista:

You must have Windows Vista with latest updates (available at http://www.update.microsoft.com) as well as a wireless card installed and working before configuring your computer for 802.1x wireless authentication. It is also extremely important that you have the latest drivers installed for your network card.

  1. Open the Start menu
  2. Select the Control Panel, switch to Classic View and open Network Connections.
  3. Choose Manually connect to a wireless network from the left menu options. 
    • If the Manually connect to a wireless network option is not present, make sure that your wireless network adapter appears in the Network Connections folder as a wireless connection and is enabled. If your wireless network adapter appears in the Network Connections folder as a wired connection, ensure that you have installed the latest driver for your adapter that is designed for Windows Vista.
  4. Windows Vista will display a Manually connect to a wireless network dialog box.  Enter PacificNet_PRO for the Network Name. For the Security type choose WPA2-Enterprise.  For Encryptions type choose AES.  Select Next.
  5. Select Change connection settings, Windows Vista displays the PacificNet_PRO Wireless Network Properties dialog box.  
  6. Click the Connection tab and verify that there is a check mark next to Connect automatically when this network is in range and Connect even if the network is not broadcasting.
  7. Click the Security tab and verify that Choose a network authentication method is Protected EAP (PEAP), check Cache user information for subsequent connection to this network.
  8. Select the Settings... option, uncheck the Validate sever certificate.  
  9. Under the Select Authentication Method check the Enable Fast Reconnect. Choose Configure...
  10. Windows Vista will display an EAP MSCHAPv2 Properties dialog window, uncheck the Automatically use my Windows logon name and password (and domain if any)... box and click OK until you are back to the desktop.
  11. Click the bubble at the bottom of the screen that asks for credentials for PacificNet_PRO when it appears.
  12. Enter your PacificNet ID and password; authentication may take up to 30 seconds the first time authenticating.
  13. Once authentication is successful you are authenticated onto PacificNet_PRO and have network/Internet access.

For Windows XP:
You must have Windows XP with Service Pack 1 and the KB826942 wireless update (both available at http://support.microsoft.com) as well as a wireless card installed and working before configuring your computer for 802.1x wireless authentication. It is also extremely important that you have the latest drivers installed for your network card.

  1. Open the Start menu
  2. Select Control Panel
  3. Open Network Connections.
  4. Right click on the Wireless Network Connection and select Properties.
  5. In the window that appears, select the Wireless Networks tab, and click the Add button near the bottom of the window.
  6. A new window will open. Enter PacificNet_PRO in the Network Name (SSID) field. Change the Network Authentication to WPA2 and the Data Encryption to AES.
  7. Click the Authentication tab and verify that there is a check mark next to Enable 802.1x authentication (which may be grayed out).
  8. In the same window, change the EAP Type to Protected EAP (PEAP), uncheck Authenticate as computer when computer information is available, and click the Properties button.
  9. Uncheck the box labeled Validate Server Certificate check the box labeled Enable Quarantine Checks.
  10. Click the Configure button at the bottom of the window.
  11. Uncheck the Automatically use my Windows logon name... box and click OK until you are back to the Network Connections window (four times).
  12. Right click on the Wireless Network Connection and select View Available Wireless Networks.
  13. Select PacificNet_PRO and click the Connect button.
  14. Click the "pop-up balloon" at the bottom of the screen that asks for your credentials for PacificNet_PRO when it appears.
  15. Enter your PacificNet ID and password; authentication may take up to 30 seconds the first time authenticating.
  16. Once authentication is successful you are authenticated onto PacificNet_PRO and have network/Internet access.

If there are questions regarding connecting wirelessly to PacificNet_PRO, please contact the Helpdesk at 209.946.7400 or helpdesk@pacific.edu.




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