How do I contact the Customer Support Center (CSC)? What are the CSC office hours?
Customer Support Center (CSC) is staffed from 7:30am to 8:00pm Mon - Fri and Sat and Sun from 12:00pm - 5:00pm.
The CSC does closed during university holiday and seasonal days and on some weekends associated with these events.
Emergency support is available after hours via a paging system. If you have an IT emergency item, call the CSC at 209.946.7400. You will receive a message stating that you can leave a message, or you may follow the instructions detailed in the greeting to page a technician if your incident is an IT emergency.
CSC can be reached by phone at 209.946.7400 or by email at firstname.lastname@example.org.