Main Articles
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How should I report an IT emergency outside of normal business hours or on holidays?
The Office of Information Technology (OIT) and the CSC has support available...
2.80 - 11/20/2009
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Most Recent Articles
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How many connections can you have to a conference using the Pacific Audio/Video conferencing system? (Network)
Generally the following guidelines should be used when using the Pacific...
0.00 - 11/20/2009 - Similar Articles
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How do I download Pacific's antivirus solution? (Security and Virus Protection)
Pacific provides Symantec Endpoint Protection 11(SEP) free of charge to...
0.00 - 11/20/2009 - Similar Articles
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How should I report an IT emergency outside of normal business hours or on holidays? (Main)
The Office of Information Technology (OIT) and the CSC has support available...
2.80 - 11/20/2009 - Similar Articles
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How do I request setup of a Video/Audio conference? (Academic Technology Services (ATS))
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Add or Change a Speed Dial on IP Phones (IP Phone (VoIP))
Speed dials are connected to the line buttons on the IP phones. If you are on...
0.00 - 11/18/2009 - Similar Articles
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What should be done with out of service old cell phone or PDA devices? (Mobile Phones)
Any out of service cell phone or PDA devices can be turned into the CSC for...
0.00 - 10/27/2009 - Similar Articles
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University of the Pacific policy says "One (1) port per pillow." Can I have more than one (1) device running off the network port? (Network)
You are more than welcome to have as many computers orgaming consolesin your...
3.00 - 10/23/2009 - Similar Articles
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What is the Pacific Cellular Wireless Group Plan? (Mobile Phones)
Pacific Wireless Group Plan The University of the Pacific (Pacific) has...
3.38 - 10/22/2009 - Similar Articles
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How do I find more information on how to use the voicemail system? (Voicemail System)
Training for faculty/staff on the voicemail and IP phone system is usually...
2.73 - 10/21/2009 - Similar Articles
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How Do I Encrypt a Thumb Drive Using TrueCrypt? (TrueCrypt)
Follow the steps in the table below to encrypt a thumb/flash drive using...
0.00 - 10/19/2009 - Similar Articles
Most Viewed Articles
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How do I set up an external POP or IMAP mail client (MS Outlook Express, Thunderbird, Eudora, etc.) for use with my Pacific Groupwise E-Mail account? (E-mail)
The instructions below are for setup with a GroupWise e-mail account only....
2.92 - 08/24/2008 - Similar Articles
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Do some departments have their own Technical Support Providers? If so, who are they and how can I contact them? (Customer Support Center (CSC))
For many, a local Technical Support Provider (TSP) can be a fast and close...
3.00 - 08/27/2009 - Similar Articles
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How do I contact the Customer Support Center (CSC)? What are the CSC office hours? (Customer Support Center (CSC))
Customer Support Center (CSC) is staffed from 8:00am to 5:00pm Mon - Fri....
2.63 - 08/24/2008 - Similar Articles
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Are there minimum configuration requirements for support to be provided by the CSC and STS? (Customer Support Center (CSC))
For OIT's recommended computer configurations for new computer...
3.27 - 08/11/2009 - Similar Articles
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What is the PacificNet ID? (Accounts and PacificNet ID)
The PacificNet ID has been known in the past as your Active Directory account...
3.07 - 08/22/2009 - Similar Articles
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What is the Customer Support Center service commitment? (Customer Support Center (CSC))
Part of OIT’s mission is to provide a reliable, sustainable, and...
3.47 - 07/16/2008 - Similar Articles
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Tell me about the Customer Support Center's desktop support. (Customer Support Center (CSC))
Computer Policy for Support:Though the Customer Support Center will attempt...
2.89 - 05/21/2008 - Similar Articles
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What services does ATS offer? (Academic Technology Services (ATS))
Individual Consulting ATS provides individual consulting services and...
2.92 - 04/14/2009 - Similar Articles
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What happens if I close the PacificNet Network Access Control Window? (Network Authentication - PacificNet Network Access Control)
If you choose to close the window and bypass the PacificNet Network Access...
3.21 - 08/19/2009 - Similar Articles
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I want to purchase Microsoft (MS) products. How do I do this? What options are available through the University and who are they available to? (Software)
Departmental purchases of Microsoft products:Each department is responsible...
2.67 - 08/23/2009 - Similar Articles