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insidePacific (80)
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Educause Student Guide to Evaluating IT on Campus (38)
This guide, provided by Educause, gives you the basic questions to ask about...
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Most Recent Articles
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What are some features of the current University of the Pacific faculty/staff voicemail system? (Voicemail System)
The University of the Pacific voicemail is stored in the same location as...
3.20 - 07/02/2009
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What happens when I login to the Sacramento or Stockton Faculty/Staff voicemail system for for the first time? (Voicemail System)
When you first login, you will need to enroll as a subscriber.Enrolling as a...
3.40 - 07/02/2009
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What are the URL's to the online Cisco IP phone Tutorials? (IP Phone (VoIP))
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My current long distance authorization code is not working, how do I have this reset? (Long Distance)
If for any reason your long distance code should stop working, simply contact...
2.67 - 07/02/2009
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What's my password for the voicemail system? (Voicemail System)
Passwords for new voicemail boxes are a random 6-digit number. New Users will...
2.83 - 07/02/2009
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I'm having troubles using my phone; people are able to call to it but I can't call out, is there any procedure I need to go through? (Phone Services)
Using your Campus Phone:If you are dialing an off-campus and local number,...
2.60 - 07/02/2009
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How does a student access their voice mail from off-campus? (Voicemail System)
Accessing voice mail from off-campus for Stockton students:1) Dial...
2.91 - 07/02/2009
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How do you transfer a call directly to voice mail? (Voicemail System)
Transferring a call to Voicemail on the Sacramento or Stockton campus:Note:...
3.17 - 07/02/2009
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How do I view my phone bill online? (Phone Services)
Phone bills can be viewed online by logging onto insidePacific and clicking...
3.07 - 07/02/2009
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How do I set up my voicemail? (Voicemail System)
New employees will need to contact the Customer Support Center (CSC) to have...
2.77 - 07/02/2009
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Most Viewed Articles
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How do I set up an external POP or IMAP mail client (MS Outlook Express, Thunderbird, Eudora, etc.) for use with my Pacific Groupwise E-Mail account? (E-mail)
The instructions below are for setup with a GroupWise e-mail account only....
2.92 - 08/24/2008
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Do some departments have their own Technical Support Providers? If so, who are they and how can I contact them? (Customer Support Center (CSC))
For many, a local Technical Support Provider (TSP) can be a fast and close...
2.71 - 07/01/2009
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How do I contact the Customer Support Center (CSC)? What are the CSC office hours? (Customer Support Center (CSC))
Customer Support Center (CSC) is staffed from 8:00am to 5:00pm Mon - Fri....
2.63 - 08/24/2008
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Are there minimum configuration requirements for support to be provided by the CSC and STS? (Customer Support Center (CSC))
For OIT's recommended computer configurations for new computer...
3.43 - 09/18/2008
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What is the PacificNet ID? (Accounts and PacificNet ID)
The PacificNet ID has been known in the past as your Active Directory account...
3.07 - 04/21/2009
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What is the Customer Support Center service commitment? (Customer Support Center (CSC))
Part of OIT’s mission is to provide a reliable, sustainable, and...
3.47 - 07/16/2008
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What happens if "Install the Key, I request full access to PacificNet... "is selected? (Network Authentication - Impulse)
Once you choose the "Install the Key, I request full access to...
3.33 - 05/28/2008
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Tell me about the Customer Support Center's desktop support. (Customer Support Center (CSC))
Computer Policy for Support:Though the Customer Support Center will attempt...
2.89 - 05/21/2008
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What services does ATS offer? (Academic Technology Services (ATS))
Individual Consulting ATS provides individual consulting services and...
2.92 - 04/14/2009
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What happens if "I will decide later. Close this window." is selected? (Network Authentication - Impulse)
If the you choose "I will decide later. Close this window." your...
3.38 - 06/26/2007
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